When your organization decides to create a certification program, you must take the task on with equal parts effort and ingenuity. Consider this eBook a full‐fledged planning guide that can serve as a roadmap for your journey from concept to go live. This guide will serve you well regardless of your needs. Planning is key to the success of a certification program. Some planning simply revolves around determining the goals and objectives for the certification,  as well as defining your target audience. 

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